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Boris Johnson visits GP surgery in Beckton

The prime minister attended Tollgate Medical Centre this morning (credit: Google Maps)

Boris Johnson has visited a GP surgery in Beckton to discuss challenges faced by local health and social services throughout the pandemic.

The prime minister attended Tollgate Medical Centre this morning, along with his team and East Ham MP, Stephen Timms.

The PM was also told about a new online triage system, which was initially introduced before the pandemic but had a renewed focus when dealing with Coronavirus.

The system has resulted in big improvements in patient experience, care, and outcomes.

GP Managing Partner, Dr. Laura Scott said: “It was great to welcome the Prime Minister and his team to the practice.

“We discussed our innovative online triage system, which has reduced waiting times for appointments and means that when appropriate, people can consult with a doctor without leaving their home or taking time off work.

“This greater flexibility is positive for patients and my colleagues.

“Patients who have phone or video consultations, or are seen in a face to face appointment can now have a longer consultation with their GP if needed.”

Discussions were also held around the importance of maintaining children’s immunisations which has been an issue across north east London.

Clinical Services Manager & Associate Partner, Sarah Portway said: “It is really important that children continue to have their immunisations and babies get their six-week check-ups.

“We have done this by providing part of the consultation remotely, to reduce Covid-19 transmission risk.

“Children and babies were only brought into the surgery for the actual immunisations and physical check-up.

“Everyone involved wore appropriate personal protective equipment and we allocated a separate waiting room and specific rooms for these immunisations.” 

Managing Director for Waltham Forest, Tower Hamlets and Newham CCGs, Selina Douglas, said: “It is fantastic that staff at Tollgate Medical Centre had the opportunity to discuss the impact covid-19 is having on the practice and its patients, as well as some of the challenges facing health and social care services in east London.

“Across our area, we are seeing some really innovative approaches to improving patient care and it is great to see these getting the recognition they deserve.”

The Practice also shared the work that GP Partner at the centre for 34 years, Dr. Ken Cochran, has led on.

Both he and other GP trainers at the practice have made a positive impact on recruitment and retention of GPs.

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