Lucy (left) receiving an ‘I made a difference’ award (credit: BHRUT)
Lucy Eaton was working a night shift last week when she was alerted that a patient had run onto the roof of the hospital’s car park.
She was the first person to arrive on the scene and found the patient attempting to climb over the rails.
Lucy initially asked them not to endanger themselves but when that did not work she instinctively grabbed and held onto the patient.
She then waited until her colleagues and the police arrived and were able to bring them down to safety.
“The patient was in our Rapid Assessment and First Treatment (RAFT) area and although what happened was completely unexpected, subconsciously I just knew something wasn’t right,” said Lucy.
“I saw the patient leave the area quickly and my natural instinct kicked in, which is why I chased after them, up onto the car park roof.”
Lucy’s bravery has been recognised with an ‘I made a difference’ award which was presented by Chief Medical Officer, Magda Smith, on Thursday, 14 January.
“What Lucy did was incredible; her bravery and quick thinking saved a patient’s life,” said Moses Ayoola, from the trust which runs both hospitals. “She saw someone in danger and did not think twice before helping them.
“When Lucy arrived for her shift, nobody knew she would become a hero. However, her exceptional courage, professionalism and the choice she made to act immediately made the ultimate difference.”
Lucy described her security officer colleagues as “incredible” and said it was “very much a team effort”.
For more on this story, and the latest on our other local and national news, listen to Time 107.5FMTags: Havering, Queen's Hospital
© TIME107.5fm 2015-2021. All rights reserved.