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Queen’s Hospital team sees 162 patients in one day to reduce backlog

The team (Credit: BHRUT)

A team at Queen’s Hospital has been praised for seeing 162 patients in a single day. 

A special surgical outpatient clinic was held on Saturday, 15 May to reduce waiting times created by the Covid-19 pandemic. 

The patients were treated for various symptoms including haemorrhoids, bleeding from the bottom and pilonidal sinuses. 

Five consultants and five registrars managed to see everyone except two patients who did not attend, helping to reduce the backlog. 

Speciality manager for general surgery, vascular and breast, Patricia Murphy, helped lead the clinic with consultant surgeon Veeranna Shatkar. 

“One of our patients was a 103-year-old woman,” said Patricia. “Her son, who came to the appointment with her, told me he was impressed with how efficiently we operated the day from the moment they entered our hospital to his mother’s appointment.

“This project wouldn’t have been such a success without the hard work of the staff involved, including the consultant surgeons, the nursing team, the admin team, and our wonderful volunteers.”

Due to the success of the clinic, two more are now planned to take place in June. 

Jacqui Czarnocki, outpatient transformation programme lead, said: “This initiative is a good example of us focusing on our patients and ensuring we used our capacity to see patients effectively.

“Reducing backlogs of outpatient appointments is a vital part of our recovery from the Covid-19 pandemic and projects such as this clinic play a big role.”

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