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Lakeside owner outlines safety measures as stores prepare to reopen

Stores may have queue zones to keep people separated 

The company which owns Lakeside has set out measures to keep people safe as stores reopen. 

Earlier this week, Prime Minister Boris Johnson announced non-essential shops can begin operating again from Monday, 15 June. 

A taskforce of experts from intu has developed a plan which will be applied to its 14 centres across the UK.  

It includes limiting the number of people and cars being allowed into Lakeside at a time. Some parking bays may be closed as a result.

Staff will be trained to enforce social distancing which will also be encouraged by one-way systems and floor stickers. 

More personal protective equipment will also be given to workers to ensure their safety while they carry out their duties. 

At the start of the outbreak, intu introduced additional hygiene measures which will continue to be followed. They include deep cleaning key areas and touchpoints such as escalators, toilets and keypads.

“intu is the biggest landlord for most of our brand customers so we have been working to help them plan the reopening of their stores as soon and as safely as they can,” said chief executive, Matthew Roberts. 

“Experts from across intu have formed a specialist taskforce who have considered everything we need to run intu Lakeside and our others centres as safely as possible, with a series of central, common principles for the portfolio and individual plans for each centre. This includes working with our brand customers and providing them with all the support they need to reopen safely, as well as new social distancing and hygiene procedures to keep everyone who visits or works in our centres safe.

“We have introduced enhanced cleaning regimes and hand sanitation stands throughout every centre, measures to limit the number of visitors and ensure they stay socially distanced once inside and given our staff the protective equipment they need to stay safe.

“We know we cannot do this alone and everyone who visits our centres whether for work or to shop will play their part in keeping themselves and each other safe by following the official guidelines, and the instructions and safety information provided by our teams. Our teams have been working incredibly hard to keep our centres clean and safe during the lockdown and we are hugely grateful to them, and we would also like to thank our brand customers and visitors for all their cooperation and patience so far.”

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