Time 107.5 respects your privacy and is committed to protecting your personal data in the way that we organise our activities online and offline. This privacy policy will inform you about:
This privacy policy is provided in a layered format so you can choose the specific areas in which you are particularly interested.
Alternatively, you can find a summary here.
Time 107.5 FM are part of Lyca Media II Ltd, operating under the trading name of ‘Time FM’, ‘Lyca Radio’, ‘DilSe Radio’ and ‘Athavan Radio’ (collectively referred to as ‘Lyca Radio’). We are a radio station and we provide radio broadcasting services to our listeners.
We are a company incorporated under the Laws of England and Wales with registration number 08871311 and we are based in the UK at Walbrook Building, 195 Marsh Wall, London, E14 9SG.
Lyca Media II Ltd is a data controller and is responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy).
Personal Data is any information about you from which you can be identified. It does not include data where your identity has been removed (it’s called anonymous data).
We may collect minimal personal data about you which we have grouped together as follows:
We use different methods to collect data from you through:
Direct interactions.
You may give us your personal data when you do the following:
Automated technologies or interactions.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. Please see our Cookie Policy for further details.
Other sources of data:
If you log-in using your social network credentials to connect to our platforms, e.g. Facebook, Twitter, and/or YouTube, your user details may be shared with us. For example, your name, email address, location and Twitter handle.
We will only use your personal data when the law allows us to, most commonly, in the following circumstances:
We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interest is, where appropriate.
Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.
Purpose | Type of data | Lawful basis for processing including basis of legitimate interest |
To verify your identity when you claim a prize To send a prize to you, if you are the lucky winner of one of our latest competitions |
(a) Identity (b) Contact |
(a) Performance of terms and conditions with you where you take part in our competitions (b) To comply with Ofcom requirements, under certain circumstances |
To manage our relationship with you which include the following: • Manage any concerns that you raise to our customer care department • Quality assurance and monitoring purposes |
(a) Identity (b) Contact (c) Customer Care |
(a) Necessary for our legitimate interests (to understand how we can improve our listeners’ experience to provide them with better service) |
Generally, we do not share your personal information with anyone.
We may have to share your personal data by law, or when we need to protect you or other people from harm.
We retain your personal information only for as long as we need to process your information for the activities we collected them for, which are mainly for competitions on air and to meet any legal requirements, where applicable.
Under certain circumstances, you have rights under data protection laws in relation to your personal data which are as follows:
Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Note, however, that this right only applies to automated information which you may have provided consent for us to use initially or where we used the information to perform some terms and conditions with you.
If you wish to exercise any of the rights set out above, please send your request to mydata@lycagroup.com.
No fee usually required.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you have any questions or would like to know more about Lyca Radio, please do not hesitate to get in touch with us.
You may contact our Customer Services Department by filling our contact form at http://www.lycaradio.com/home/contact.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO).
We would, however, appreciate the chance to deal with your concerns first before you approach the supervisory authority, so please do contact us in the first instance.
For compliance questions in relation to this policy, you may contact our data protection team at DPO@lycagroup.com.
Links to other websites
Our websites contain links to other sites operated independently of Lyca Media II Ltd, which provide information or services on our behalf. None of these websites are controlled or operated by the Lyca Media II Ltd and are not covered by this Privacy Policy.
Changes to the policy
This privacy policy applies from 25 May 2018 until such time it is updated again. Historic versions are archived here.
We have updated our privacy policy to reflect the changes in data protection laws. It’s important to us that you understand what personal information we have about you and how we use it. This is why we are providing you with a snapshot of the main points in our privacy policy.
If you would like to read the full policy, you can find it here.
So, what information do we have about you?
We have minimal information about you telling us who you are, such as your name and contact details.
Why do we collect your personal information?
We collect personal information from you directly when you are the lucky winner of one of our competitions.
For a detailed explanation of what personal information we have on you, why and how we collect your personal information, please visit our privacy policy.
Who do we share your data with?
We generally do not share your information with anyone, unless we are required by law to do so.
How long do we retain your personal data for?
We retain your personal information only for as long as we need to process your information for the activities we collected them for and to meet any legal requirements, where applicable.
How to contact us if you have any queries?
You may contact our Customer Services Department by filling our contact form at contact us.
For compliance questions in relation to this policy, you may contact our data protection team at DPO@lycagroup.com.
Visit our full privacy policy for more information.