NoteMachine had provided the ATM’s ever since NatWest sold them the contract back in 2017.
NoteMachine, a company that provides ATM machines, contacted the shopping centre to let them know that they were removing them.
They described it as a ‘business decision’ but haven’t expanded any further, there were not any negotiations.
The Mercury said that the machines were used roughly every minute between 11am and 3pm.
They also say that they are working on securing machines from different companies but are worried that this will mean people may be charged to remove their own money.
Spencer Hawken is the manager of the Mercury Shopping Centre, he says: “I’m working on other opportunities with other operators, but they will most likely charge users to withdraw cash.
“We believe Note Machine have been very short sighted in this decision, especially given the high exposure to residential and particularly the elderly in the area, things can always be addressed with conversation, but nobody from NoteMachine has either taken or returned calls or emails on this subject,
“That’s why we hope that members of the public will contact Note Machine in their droves explaining why the machines are so important to them and persuade them to at the very least have a conversation with us on the matter.”
There is another machine inside Wilko but Hawken feels, that without the ones outside Asda, it will be emptied a lot quicker.
Time 107.5FM have reached out to NoteMachine for a comment.
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Tags: NoteMachine, ATMs
